Last updated: April 4, 2025
Welcome to Pondok Labu Residence! To ensure a comfortable and respectful environment for all guests, we have established the following policies:
1. Booking & Check-In
- Guests must provide valid identification upon check-in.
- We reserve the right to refuse or cancel reservations that do not comply with our policies.
2. Guest Conduct
As a halal guest house, we uphold specific guidelines to maintain a peaceful and respectful atmosphere:
- No unmarried couples are allowed to stay together in the same room, in accordance with legal and ethical standards.
- Smoking is only permitted in designated areas: Outdoor Parking, Smoking Area, and Café Lima Mangkok.
- Guests must not bring alcohol, illegal substances, sharp weapons, or strong-smelling food or beverages into the residence.
- No pets are allowed to ensure the comfort of all guests.
- Disruptive behavior, including excessive noise or intoxication, is strictly prohibited.
3. Security & Compliance
- Our team is committed to maintaining a safe and secure environment for all guests.
- Any violations of these rules may result in immediate cancellation of stay without refund.
We appreciate your cooperation in following these policies to ensure a pleasant and harmonious stay for all. Thank you for choosing Pondok Labu Residence!