Pondok Labu – Residence
Last updated: February 9, 2025
Welcome to the official website of Pondok Labu – Residence. We respect the privacy of every visitor and user of our services. This Privacy Policy explains how we collect, use, protect, and manage the personal information you provide when accessing our website and services.
1. Information We Collect
We may collect the following information from users:
- Technical Information: IP address, device type, browser, and other analytical data to improve user experience.
- Personal Information: Name, email address, phone number, and any details provided during reservations or inquiries.
- Transaction Information: Booking details, payment methods, and your transaction history with us.
2. How We Use Your Information
The information we collect may be used to:
- Send promotional materials and special offers (if you agree to receive them).
- Process and confirm room reservations.
- Provide customer service and respond to your inquiries.
- Manage and improve our website and services.
3. Data Protection and Security
We are committed to maintaining the security of your personal information. We implement technical and administrative security measures to prevent unauthorized access, data loss, or misuse.
4. Hotel Policies
As a halal guest house, we apply special policies for our guests:
- We reserve the right to refuse or cancel bookings that do not comply with our policies.
- Guests are not allowed to bring partners who are not legally married according to the law.
- Guests must provide valid identification documents during check-in.
5. Third-Party and Information Disclosure
We do not sell, trade, or share your personal information with third parties without your consent, except when required by law or for operational purposes, such as payment processing or booking through OTA partners.
6. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance user experience. You can manage your cookie preferences through your browser settings.
For users who register on our website (if any), we also store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time (except for their username, which cannot be changed). Website administrators can also view and edit this information.
7. Your Rights and Choices
You have the right to:
- Decline marketing communications from us.
- Access, update, or delete your personal information by contacting us.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be announced via our website. By continuing to use our services, you agree to the updated policy.